Privacy Policy

Privacy Policy

Introduction

Welcome to https://creative-graphic-and-web-design.storysurge.net (hereafter referred to as “Creative Graphic and Web Design,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This policy covers various interactions you may have with us, such as:

  • Using our applications and services as an authorized user.
  • Visiting and navigating through any of our websites that reference this Privacy Policy.
  • Receiving communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience with our services and to improve our business operations. The types of personal information we gather include:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details or financial records required for specific services.
  • Purchase Information: Items you buy from us, purchase frequency, and related transaction details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers to facilitate communication and service delivery.
  • Location Data: Geolocation data provided by your device when using our location-based services or apps.
  • Feedback: Comments, reviews, and responses you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content on these sites.
  • Product Information: Details about the products you view, search for, or purchase on our platform.

We collect this data through direct user input, automatic logging of interactions, and third-party service providers who assist us in delivering our services.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions and site navigation work as intended.
  • Preference: Cookies remember settings and preferences, improving your overall experience.
  • Analytics: We use analytics cookies to gather insights into how users interact with our website, enabling us to make data-driven improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period ends, we delete or anonymize the data, ensuring it is no longer identifiable to individuals.

Security Measures

The security of your personal information is a top priority. We implement robust security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information and details about how it is processed.
  • Rectification of any inaccurate or incomplete data.
  • Erasure (or ‘right to be forgotten’) under certain circumstances.
  • Restriction on the processing of your data in specific situations.
  • Portability of your data, allowing you to transfer it to another controller.
  • Object to the processing of your data for specific purposes.
  • Withdraw consent at any time, though this may impact the availability of certain services.

To exercise these rights or make inquiries, please contact us using the details provided below.

Contact Us

If you have any questions regarding our Privacy Policy, or if you want to exercise your data privacy rights, please contact us:

  • Email: [email protected]
  • Mail: Creative Graphic and Web Design, Privacy Office, [Your Address]

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.